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Privacy Policy

This website is owned and operated by BOLT Sports LLC.  We take your privacy very seriously and we do everything we can to insure the security of any personally identifiable information.  We are fully committed to protecting the privacy of users of our website.  We are therefore disclosing herein our online information collection and use practices. These practices relate to information collected by BOLT Sports LLC on this website.

Periodically we will review and potentially modify our privacy practices as we change our products and/or services offered to you online. Any such changes will be reflected in our privacy policy, which when updated will be posted on this page without notification so check back here periodically to stay informed. If you continue to use the Website after such changes have been posted, you thereby provide your consent to the changes.  

Personally Identifiable Information
We collect information on our website users in several ways, including through cookies, registration and emails sent to us via our website. Our information collection includes the following:
We request registering users of our website and customers to provide us with a name, date of birth, telephone number, email address (if they have one), postal address and zip code. We may also ask for additional information to assist us with our development of new products.
If you purchase a product through our website we will require you to provide us with the above information plus your payment and delivery details.  This payment information will only be held when used to order demo racquets in the Demo Program.


When you order a demo racquet(s), your payment information is secured on a remote server by in strict accordance with accepted industry standard protocol.
If you send us email messages, you will automatically provide us with your electronic mail address, as well as any other personally identifiable information you include in the text of your message.


We collect and store information from all visitors to our website, whether they actively provide us with information or merely browse our website, the internet protocol (IP) address of the computer they are using, the browser software they use and their operating system, the date and time they access our website, the internet address of the website from which they linked directly to our website, and other similar information. We use this type of information to track website usage, to measure the number of visitors to the different sections of our website and to help us make our website more useful.

Like most internet websites, we use "cookies," small files that websites use to store information on your computer. For example, the contents of your entry for a quiz on our website are temporarily stored in cookies on your computer. The cookies that we use are removed when you shut down your web browser and cannot be seen by any other website. We may also use cookies to track users as they travel through our website - for instance, we might use cookies to count the total number of unique users who are accessing the website over a particular period of time.

Information Collection - Purpose
We use Personally Identifiable Information primarily to provide you with the services and goods you have requested.  We also use Personally Identifiable Information to continually monitor and improve the quality of our website operation.  If you do not wish us to have any of your personally Identifiable Information, please don't give it to us.  Unless you've informed us that you do not wish to receive such information, we or our agents may periodically contact you about our products and services.


We may perform statistical analyses of user behavior (for example, by analyzing the website usage data gathered passively from all users) in order to measure relative consumer interest in the various areas of our website. These analyses are used primarily to assist us in our product development efforts, and to assist in continually improving the quality and ease of use, of our Website.

Information Sharing
We will not share Personally Identifiable Information with any third parties except for the specific purpose of conducting BOLT business and as specified in this Privacy Policy, nor will we lease or sell any such Information.  Although we may require strict information management procedures of such third parties, we can't guarantee third party execution of such recommended practices.
To provide you with the goods and services you requested or to provide you with promotional opportunities, we may share Personally Identifiable Information with companies and/or individuals who are acting as our agents and whom agree to use the information for specific business purposes related to BOLT. Our agents include, for example, fulfillment agents who we use to distribute BOLT products, or agents that may process payment information such as, or sales agents.  Finally, we will share your Personally Identifiable Information if required by law to do so, including in response to legal processes, such as a court order or subpoena, or to comply with other federal, state or local laws.
If you wish to opt out of being contacted by BOLT Sports LLC or its agents about our products and services, you may either do so at the time you provide us with your contact details by, or at any time by
I) using the unsubscribe option included in all our promotional email correspondence, or
II) sending an email to, or
III) writing to us at BOLT Sports LLC Ansonia Station, PO Box 231112, New York, NY   10023 stating that you do not wish to receive such communications.
We will provide users of our website with details of the contact information that we hold on them upon request within 30 days.  To make such a request, send an email to or write to us at BOLT Sports, Ansonia Station, PO Box 231112,   New York, NY 10023, and include your full name, postal address, and zip code.


We are committed to using our best efforts in maintaining the security of your Personally Identifiable Information.  We adhere to industry standard practices and protocols to help safeguard and secure the information we collect while preventing unauthorized access, maintaining data accuracy, and ensuring the appropriate use of such information.  Data transfer between our servers is certified standard 128 bit SSL.  Although we make our best effort to protect the security of your Personally Identifiable Information and our system, no digital transmission can be guaranteed to be 100% secure due to the inherent open nature of the Internet.  As a result of this and other factors beyond our control, we can't guarantee the security of the information transmitted to, or through our Website and therefore you assume that risk when using it.


Links to Other Websites
As a service to you, we may provide links to websites operated and controlled by third parties. Those third parties have their own information collection practices. We are not responsible for their information collection practices or for the content of their sites. We encourage you to review carefully the privacy policies of all websites, including those websites which can be accessed from this site.


Registration, Offers, and Promotions
When you register on the website, you will be eligible to receive correspondence, updates, promotions, etc. unless you check the appropriate box and "opt-out" when completing your registration.  If eligible, we may from time to time, offer you opportunities that are co-sponsored with third parties in the form of sweepstakes, contests, or other promotional interactions.  In the execution of such activities, relevant third parties may obtain Personally Identifiable Information that you will have elected to submit in order to participate in said opportunities.  We can't guarantee strict adherence to our own information management procedures by such third party operations or individuals.


Questions regarding this privacy policy should be directed to the website coordinator  at, or write to us at:

BOLT Sports LLC, Ansonia Station, PO Box 231112, New York, NY, 10023.

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